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CBE group Inc, Complaint - Phone Etiquette - collection agency
CBE group Inc, Complaint

CBE group Inc, Complaint

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Phone Etiquette - collection agency


I personally have spoken with 6 or 7 different representatives from the CBE Group over the phone. They called me because they wanted me to pay back my student loans. However, it's pretty tough to call in and get to the person you're calling for. No one ever seems to be at their desk, or they are always "on the phone" with someone else. Also, many times I have called their number, and after the recorded message, there is upwards of 5 minutes of dead silence! No one even answers the phone! Their employees use vague language, and so far, not a single person I've talked with has actually done a good job trying to help me start repaying my loans. They are incapable of doing simple math, and they are totally disinterested in my ability to pay...only in getting what they want. It's all pretty ridiculous. They SUCK.


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